How to Access Genius AI
Log in to Globalli.
Go to My Profile.
Select the Pay Info tab.
Review your current payroll information.
Open Genius AI from the Genius AI option available on the page.
The Genius AI panel will appear on the right side of the screen.
How to Ask Genius AI About Your Payroll
Once the Genius AI panel is open:
Click the “Ask Genius anything!” field.
Enter your question.
Click Generate.
Wait while Genius AI processes your request.
Review the explanation provided.
Example Question
You can ask:
How was my payroll calculated?
Genius AI will analyze the available payroll information and provide an explanation of how your pay was calculated.
Understanding the Genius AI Response
Depending on the information available for your payroll, Genius AI may explain different components of your pay, including:
1. Gross Salary
This is the salary amount used as the starting point for calculating your payroll before applicable deductions, taxes, or other adjustments
2. Reimbursements
Genius AI may identify reimbursements included in your payroll, where applicable.
3. Deductions
The response may explain deductions that have been applied to your payroll.
4. Tax Withholdings
Genius AI can help explain applicable tax withholdings shown in your payroll information.
5. Other Potential Payroll Items
Depending on your employment arrangement and country, Genius AI may also identify other applicable payroll items, such as additional salary payments or premiums.
Note: The payroll items available to you may vary depending on your country, employment contract, payroll setup, and applicable requirements.
Ask Follow-Up Questions
You can continue asking Genius AI questions after receiving the initial response.
For example:
First question:
“How was my payroll calculated?”
Follow-up question:
“Can you explain my deductions?”
Another follow-up:
“Why was this amount deducted from my pay?”
You can also ask:
“Can you explain my gross salary?”
or
“What items are included in my total pay?”
This allows you to better understand individual components of your payroll.
You can also ask Genius AI to:
Explain your payroll calculation
Explain your gross salary
Explain deductions
Explain tax withholdings
Explain reimbursements
Explain specific payroll items
Help you understand your payslip
Clarify why an amount appears on your payroll
Provide a simpler explanation of your payroll information
Important: Verify Payroll Information
Genius AI is designed to help employees understand their payroll information. It should not replace the official payroll or payslip information provided through Globalli.
If Genius AI's explanation does not match your payslip or you believe there is an issue with your pay:
Review your official payslip.
Check the relevant payroll period.
Review the applicable pay components.
Contact the appropriate [email protected] if you still have questions.
When contacting support, include the pay period and specific payroll item you are asking about so the team can investigate more efficiently.
Need Help?
If you have questions about using Genius AI or encounter any problems, please reach out to your [email protected] team for assistance.