Globalli sends important notifications and communications to help you stay up to date with your account. If you’re expecting an email from Globalli but don’t see it in your inbox, the message may have been filtered into your Spam, Junk, or Promotions folder.
Check your Spam or Junk folder
Start by searching your Spam or Junk folder for emails from Globalli.
If you find a Globalli email there, mark it as Not Spam or Not Junk. This helps your email provider recognize future Globalli messages as legitimate.
Add Globalli as a safe sender
To help ensure you receive future notifications, add the Globalli sender email address to your email contacts or safe sender/allowed sender list.
If your email provider supports domain allowlisting, we recommend allowing emails from: globalli.io
This can help prevent Globalli emails from being automatically filtered into Spam or Junk.
If you're still not receiving emails
If you’ve checked your Spam or Junk folder and added Globalli as a safe sender but are still not receiving expected notifications, contact your organization's IT or email administrator. They may have additional email security or filtering policies that are preventing Globalli emails from reaching your inbox.
You can also contact Globalli Support at [email protected] or through the in-app chat for assistance.